Service and Support? It's what we do.
From time to time, fire alarm systems will require service. Our NICET certified technicians have the experience and knowledge to resolve even the toughest of fire alarm issues in both an efficient and effective manner. It is our belief that we are the best in our field, and that is the mind-set that we bring to the table when servicing your system.
Our service technicians also have online access to all of our monitored accounts. This allows us to potentially diagnose the problem before we even arrive on site. By knowing the problem before hand, we can arrive at the site with the proper parts to fix the issue. This will in turn save you money by preventing extra trips to acquire the proper parts. In some cases, a service call can be avoided all together if we find that the issue can be resolved by walking the customer through fixing the problem over the phone.